Privacy Policy - Gardener Hornsey

At Gardener Hornsey, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: This includes your name, email address, phone number, and physical address.
Service Information: Details about the gardening services you request, your preferences, and any specific requirements.
Financial Information: Payment details necessary to process transactions securely.
Usage Data: Information on how you interact with our website, such as pages visited and actions taken.

How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide and manage the gardening services you have requested.
Communication: To contact you regarding your service, updates, or promotional offers.
Improvement of Services: To analyze usage patterns and enhance the quality of our offerings.
Billing and Transactions: To process payments and manage billing cycles efficiently.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing is required to fulfill our contractual obligations to you.
Legitimate Interests: To improve our services and for marketing purposes, provided that your rights are not overridden.
Consent: Where you have given explicit consent for specific processing activities.

Data Protection and Security

Protecting your data is a priority for us. We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Sensitive information is encrypted during transmission and storage.
Access Control: Only authorized personnel have access to your data, ensuring confidentiality.
Regular Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Third-party companies that assist us in operating our business and providing services to you.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Restriction of Processing: You can request that we limit the processing of your personal data.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Objection: You can object to the processing of your personal data for specific purposes.

Exercising Your Rights

To exercise any of your rights, please contact us through the appropriate channels provided. We will respond to your request in accordance with applicable laws.

Children's Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or through our services. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.